Privacy Policies

• 1. Data Collection: We collect information, including but not limited to names, emails, and locations, to enhance user experiences and provide personalized services.
• 2. Data Usage: Collected data may be used for internal purposes, such as personalization and communication with users.
• 3. Data Security: We employ industry-standard security measures to protect user information from unauthorized access.
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Shipping Policy

• 1. Delivery Time: Estimated delivery times vary based on user locations and travel plans.
• 2. Shipping Fees: All applicable shipping fees are communicated clearly before purchase.
• 3. Returns: Refer to our Refund Policy for information on returns.
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Data Security Policy:

• 1. Data Protection: We use industry-standard security measures to safeguard user information.
• 2. Data Sharing: User information is not sold to third parties.
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Refund Policy

• 1. Eligibility: Refunds may be available for specific products or services, subject to conditions.
• 2. Refund Process: Refund requests must adhere to specific guidelines and timeframes outlined in our Refund Policy.
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Wallet Policy:

• 1. Wallet Use: Users can utilize wallet balances for service payments, including bookings and purchases.
• 2. No Deposits: Direct deposits into the wallet are not allowed. Wallet balances are generated through refunds after bank transfers.
• 3. Refunds to Wallet: Refunded amounts for services or purchases will be credited to the user's wallet balance.
• 4. Transferring to Bank: Users can transfer funds from their wallets to their bank account at any time.
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Cancellation Policy

• 1. Cancellation Process: To cancel bookings or services, follow these steps:
  • Log in to your account.
  • Navigate to the "Bookings" or "Services" section. - Select the booking or service you wish to cancel.
  • Follow the on-screen instructions to complete the cancellation.
• 2. Cancellation Fees: If applicable, cancellation fees may be charged based on the following conditions:
  • Cancellations made 7 days or more before the scheduled date: The fee amount would be 80% of the Booking amount.
  • Cancellations made within 3 days of the scheduled date: The fee amount would be 50% of the Booking amount.
  • Cancellations made within 1 day before the scheduled date: The fee amount would be 100% of the Booking amount. Emergency or exceptional circumstances may be considered for fee waivers; contact our support team for assistance.
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Cookie Policy

• 1. Use of Cookies: We use cookies on our website and app to enhance your experience and provide personalized services.
• 2. Opt-Out Options: You can opt-out of cookie tracking. For more details, refer to our privacy settings or cookie preferences.
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Terms of Service Updates:

• 1. Notification of Changes: We will notify you of any changes to our terms and conditions via email or through in-app notifications.
• 2 User Acknowledgment: By continuing to use our services, you acknowledge and accept any updates to the terms.
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User Reviews and Rating Policy:

• 1. Moderation: User-generated reviews and ratings are moderated to ensure content adheres to our guidelines.
• 2. Dispute Resolution: If you have concerns about a review or rating, there is a dispute resolution process in place. Contact us for assistance.
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Compliance with App Store Policies:

• 1. App Store Regulations: Our app complies with the policies of the app stores it is available on, ensuring a secure and reliable experience.
• 2. App Store Contact Information: For support related to app store transactions, please reach out to us at hello.goessy@gmail.com
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Legal Jurisdiction

• 1. Governing Law: All legal matters are subject to the laws of Ahmedabad, Gujrat.
• 2. Dispute Resolution: In case of disputes, we follow a process of arbitration or mediation for fair and efficient resolution.
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